PRIVACY POLICY

Privacy Policy

Effective date: December 20th, 2020

BULK HOMME Co., Ltd. (“BULK HOMME,” “us”, “we”, or “our”) operates the https://bulkhomme.com website (the “Site”).

BULK HOMME is a company located at 4Fl. Joule A, 1-10-10 Azabujuban, Minato-ku, Tokyo, 1060045, Japan. This Privacy Policy explains:

  • The types of information we collect through our Site;
  • How we use and protect that information;
  • The types of information we share with others and how we share it;
  • The choices you have regarding our collection, use, and sharing practices;
  • Details regarding our use of cookies and other tracking technologies.

We also include specific disclosures for residents of California and Nevada.

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

Information We Collect

We collect, process, and retain information you provide when using our Sites. We collect the following information from you:

  • Your name, email address, and phone number when you sign up for our newsletters or updates, in order to provide you with newsletters, marketing, and promotional materials or other information related to our service and products that may be of interest to you;
  • Your contact information and a record of any correspondence when you contact us;
  • Your postings when you communicate with us on social media.

You may opt out of receiving any, or all, communications from us by contacting us at any time.

 

Information We Collect Automatically

When you interact with our Site, certain information about your use is collected automatically. This includes:

  • Details of your visits to and information generated in the course of your use of the Sites (including the timing, frequency, and pattern of service use) including, but not limited to, traffic data, location data, weblogs and other communication data, the resources that you access, and how you reached our site.
  • Details regarding the device you use to access our Services, including, but not limited to, your IP address, operating system, and browser type.
  • Information that you make available to us on social media platforms, including your account ID or username and other information included in your posts.

Much of this information is collected through cookies, web beacons, and other tracking technologies, as well as through your web browser or device. We use cookies and similar tracking technologies to track the activity on our Site. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

Any or all activities with regard to collecting usage information may be performed on our behalf by other companies. We use cookies and similar tracking technologies for the following purposes:

  • Advertising: Allowing us to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
  • Analytics: Allowing us to understand how our Sites and Services are being used, track website performance and make improvements.
  • Site Operations: Enabling features that are necessary for providing you with our Sites, such as identifying you as being signed in, tracking content views, and remembering your preferences.
  • Social Media: Enabling the sharing of content from our Sites and Services through social networking and other websites.

Below is a list of these partners with links to more information about their use of your data and how to exercise your options regarding tracking.

Category Partner Further Information
Advertising, Analytics, and Site Functionality Google How Google uses information from sites or apps that use our services
Advertising and Social Media Facebook Data Policy
Analytics Ptengine Privacy Policy

Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Sites and Services may not be available, work, or work as designed. You may also be able to opt out of or block tracking by interacting directly with the other companies who conduct tracking through our Sites and Services.

You can learn more about ad serving companies and the options available to limit their collection and use of your information by visiting the websites for the Network Advertising Initiative and the Digital Advertising Alliance. Similarly, you can learn about your options to opt out of mobile app tracking by certain advertising networks through your device settings and by resetting the advertiser ID on your Apple or Android device.

Please note that opting out of advertising networks does not mean that you will not receive advertising while using our Sites and Services or on other websites, nor will it prevent the receipt of internet-based advertising from other companies that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms. If you delete your cookies, you may also delete your opt-out preferences.

Information collected about you from a particular browser or device may be linked to information collected from another computer or device that we believe relates to you.

Your browser or device may include “Do Not Track” functionality. At this time, we do not alter our sites’ data collection and use practices in response to Do Not Track Signals.

 

How We Use Your Information

BULK HOMME uses the personal information we collect for the following purposes:

  • To provide and maintain our Site, including to monitor the usage of our Site; to gather analysis or valuable information so that we can improve our Site; to detect, prevent, and address technical issues; and to notify you about changes to our Site;
  • To provide you with customer support;
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

Retention of Data
BULK HOMME will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. Generally, we do not retain your information more than five years after our last contact with you for customer service inquiries or for data related to promotional offers and customer support. We also will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

BULK HOMME retains automatically collected information for internal analysis purposes. This data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

We will not use your personal data for marketing purposes for more than five years after the end of our commercial relationship if you are a client and/or our last contact with you if you are a prospect.

 

How We Share Your Information

  • Outside Vendors. We may share your information with our accountants, auditors, lawyers or similar advisers when we ask them to provide us with professional advice. We engage the following types of vendors to perform functions on our behalf: auditing and accounting firms; professional services consultants; analytics services providers; security and email vendors; website hosting services and accessibility services; and IT vendors.
  • Marketing Partners. We share information with our marketing and advertising partners in order to provide advertisements to you.
  • Social Media Platforms: Where you choose to interact with us through social media, your interaction with these programs typically allows the social media company to collect some information about you through cookies they place on your device and other tracking mechanisms. In some cases, the social media company may recognize you through its digital cookies even when you do not interact with their application. Please visit the social media companies’ respective privacy policies to better understand their data collection practices and controls they make available to you.
  • Law Enforcement, Legal Process, and Emergency Situations. We use or disclose your personal information if required to do so by law or on the good-faith belief that such action is necessary to conform to applicable law or comply with legal process served on us or our sites; protect and defend our rights or property, the websites, or our users; or act to protect the personal safety of us, users of our websites, or the public.
  • Legal Requirements. BULK HOMME may disclose your information in the good faith belief that such action is necessary to:
  • To comply with a legal obligation
  • To protect and defend the rights or property of BULK HOMME Co., Ltd.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability
  • Data sharing with other recipients.
  • Change of Ownership or Corporate Organization. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.

 

Transfer of Data

If you are located outside Japan and choose to provide information to us, please note that your information will be stored in Japan and processed there. BULK HOMME will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your information will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

 

How We Secure Your Information

We use a combination of physical, technical, and administrative safeguards to protect the information we collect through our Sites. The security of your information is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

 

Children’s Information

Our Site is intended for users age 18 and older. We do not knowingly collect information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with information, please contact us. If we discover that we have inadvertently collected information from anyone younger than the age of 18, we will delete that information.

 

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights. BULK HOMME aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us by email at the email address stated below.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where BULK HOMME Co., Ltd. relied on your consent to process your personal information.

The right to request a copy of an agreement under which personal data is transferred outside of the EEA.

The right – in limited circumstances – to receive or ask for your Personal Data to be transferred to a third party in a structured, commonly used and machine readable format.

The right to provide us with instructions regarding the use of your Personal Data after your death.

Please note that we may ask you to verify your identity before responding to such requests.

You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA). Please note that the French Data Protection Authority is the “Commission Nationale de l’Informatique et des Libertés” (“CNIL”).

 

Your California Privacy Rights

Residents of California have the right to request information from BULK HOMME regarding other companies to which we have disclosed certain categories of personal information during the preceding year for those companies’ direct marketing purposes. At this time, we do not provide your information to outside companies for direct marketing purposes.

The California Consumer Privacy Act (CCPA) provides California residents with rights to receive certain disclosures regarding the collection, use, and sharing of “personal information,” as well as rights to know or access, request deletion, and limit sharing of personal information. The CCPA defines “personal information” as “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” Certain information we collect may be exempt from the CCPA because it is public information (i.e., it is made available by a government entity) or covered by a specific federal privacy law, such as the Gramm-Leach-Bliley Act, the Health Insurance Portability and Accountability Act, or the Fair Credit Reporting Act. To the extent that we collect personal information that is subject to the CCPA, that information, our practices, and your rights are described below.

Right to Information Regarding Categories of Personal Information Collected, Sold, and Disclosed
The following is a description of our data collection practices, including the personal information we collect, the sources of that information, the purposes for which we collect information, and whether we disclose that information to external parties. We may use any and all of the information for any of the purposes described in this Policy, unless limitations are listed. The categories we use to describe the information are those enumerated in the CCPA.

  • Personal Identifiers:
    • We collect your name, postal address, email address, and telephone when we provide services to you.
    • We collect your IP address and device identifier automatically when you use our Services.
  • Protected Classifications: We do not collect protected classifications.
  • Commercial Information: We do not collect your commercial information.
  • Biometric Information: We do not collect information about your physiological, biological, or behavioral characteristics.
  • Internet or Other Electronic Network Activity Information: We collect information about your browsing history, search history, information regarding your interaction with websites, and applications or advertisements automatically when you use our Site.
  • Geolocation Data: As described above, we collect your IP address automatically when you use our Site. We may be able to determine your general location based on your IP address.
  • Audio, electronic, visual, thermal, olfactory, or similar information: If you contact us via phone, we may record the call. We will notify you if a call is being recorded at the beginning of the call.
  • Professional or employment-related information: We do not collect your professional or employment-related information.
  • Education information: We do not collect your education information.
  • Inferences drawn to create a profile about a consumer reflecting the consumer’s preferences or characteristics: We analyze or your actual or likely preferences through a series of computer processes and add our observations to your internal profile. We use this information to gauge and develop our marketing activities, measure the appeal and effectiveness of our services, applications, and tools, and to provide you with targeted information, advertisements, and offers.

We may share any of the above-listed information with service providers, which are external parties that we engage for business purposes and are restricted from using personal information for any purpose that is not related to our engagement. The categories of service providers with whom we share information and the services they provide are described in this Policy.

On certain occasions, we also sell information to third parties. An external party may be considered a third party either because the purpose of sharing is not an enumerated business purpose under California law, or because our contract does not restrict them from using personal information from other purposes. To “sell” information means to disclose it to an external party for monetary or other benefit. We sell the following information:

  • Personal Identifiers: We provide our IP address and Device ID to our online advertising partners.
  • Internet or Other Electronic Network Activity Information: We provide information about your Internet or other electronic network activity information to our online advertising partners.
  • Preferences or characteristics: We provide our observations about you to our advertising partners.

We also may disclose information to other external parties when required by law or to protect our company or other persons, as described in this policy.

Right to Access Information

You have the right to request access to personal information collected about you and information regarding the source of that information, the purposes for which we collect it, and the categories of third parties and service providers with whom we share it. To protect your personal information, we will verify your identity before we act on your request.

Right to Request Deletion of Information

You have the right to request in certain circumstances that we delete personal information we have collected directly from you. To protect your personal information, we will verify your identity before we act on your request. We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

Right to Opt Out of Sale of Personal Information to Third Parties

You have the right to opt out of any sale of your personal information to third parties. To “sell” information means to disclose it to an external party for monetary or other benefit.
Please note that your right to opt out does not apply to our sharing of personal information with service providers, who are parties we engage to perform a function on our behalf and are contractually obligated to use the personal information only for that function.

Special Information for Nevada Residents

Residents of the State of Nevada have the right to opt out of the sale of certain pieces of their information to other companies who will sell or license their information to others. We do not sell your information at this time.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer by email at contact_usa@bulkhomme.com.

 

DO NOT SELL MY PERSONAL INFORMATION

California residents may use this form to opt out of the sale of their personal information to third parties, as described in our Privacy Policy, found at [LINK]. While you are not required to complete all fields, please be advised that we can only search for your information and mark it as not to be shared using the details that you provide; if you decline to provide information, our search may be incomplete.
Please note that you do not have the right to opt out of our sharing your personal information with service providers, who are parties we engage to perform a function on our behalf and are contractually obligated to use the information only for that function.
If you are completing this request on behalf of another person, please fill in the consumer’s information and add your information in the space provided.

Consumer Name: [required]
Consumer Email Address: [required]
Consumer Mailing Address: [required to confirm California residency]
Consumer Mobile Phone Number: [optional]
Other Identifying Details We Should Search (IP Addresses, Device IDs, etc.): [optional]
Please describe the nature of Consumer’s relationship with BULK HOMME: [required]

  • Customer
  • Prospective Customer
  • Other
  • Uncertain

Please indicate your opt-out preferences:

  • ALL DISCLOSURES
  • Disclosures to our advertising partners
  • Disclosures to our business partners

Are you completing this request on behalf of another individual?

  • Yes
    If Yes, please provide your name, email address, mailing address, and phone number and attach documentation showing the Consumer’s authorization (if Consumer is over 18).
  • I am the legal parent/guardian and the Consumer is under 18.
  • I have legal authority to act on behalf of the Consumer.

 

CONSUMER DATA REQUEST FORM

Residents of California may use this form to submit requests to exercise their legal rights for access to or deletion of personal information. While not all fields are required, please be advised that we can only search for your information using the details that you provide; if you decline to provide information, our search may be incomplete. If you are completing this request on behalf of another person, please fill in the consumer’s information and add your information in the space provided.

Nature of Request (i.e., what would you like us to do?): [required]

  • Tell me the specific pieces of personal information you have collected about me
  • Delete personal information you have collected about me

Consumer Name: [required]
Consumer Email Address: [required]
Consumer Mailing Address: [required to confirm California residency]
Consumer Mobile Phone Number: [optional]
Other Identifying Details We Should Search (IP Addresses, Device IDs, etc.): [optional]
Please describe the nature of consumer’s relationship with BULK HOMME: [required]

  • Customer
  • Prospective Customer
  • Other
  • Uncertain

Are you completing this request on behalf of another individual?

  • Yes
    • I am the legal parent/guardian and the Consumer is under 18.
    • I have legal authority or the Consumer has authorized me to act on the consumer’s behalf. Provide YOUR name, email address and telephone number: [text box or fields]
  • No

For the protection of our customers, it may be necessary for us to request additional details, including a government-issued photo ID, to confirm your identity before we act on your request. We will contact you by email if this is necessary. We will not use personal information submitted for the purpose of a Consumer Data Request for any purpose other than to effectuate your request.

 

Cookie Policy

BULK HOMME Co., Ltd. (“BULK HOMME,” “us”, “we” or “our”) understands that your privacy is important to you and are committed to provide information about the technologies we use on our website. This Cookie Policy explains how and why cookies are stored on and accessed from your device when you use our website. This Cookie Policy should be read together with our Privacy Policy.

 

What are Cookies?

Cookies are small text files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server. Cookies are very useful and enable a website to recognize you, log when you visit a particular page, provide a secure connection to a website and enhance your user experience by improving your browsing comfort and/or adapting the content of a page to your areas of interest.

 

How Cookies are used?

We use information collected from our Cookies to:

  • identify which pages are visited,
  • serve content,
  • offer based on previous visits,
  • propose advertisements adapted to your interests,
  • collect statistical information,
  • facilitate the sharing of information (especially on social networks) and
  • enhance the convenience of the visitors.

Where prior consent is required for their use, the period of validity of the consent to the deposit of cookies is of 6 months. At the end of this period, we will ask for your consent again. The cookies set by us as operator of our website and/or application are called “internal cookies”. Cookies set by third parties to us on our website and/or application are referred to as “third party cookies”. Third party cookies enable the provision of third party features or functionality on or through a website (e.g., advertising, interactive and analytics content). Those who set these third party cookies may collect some of your personal information, recognize your computer both when it visits the website in question and when it visits other websites.

The retention period of a cookie by us is of 13 months. However, the information collected via these cookies is kept by us for a maximum of 25 months, in accordance with French and EU regulation.

  • Technical Cookies: These Cookies will enable you to move around our site and use its features more effectively. These Cookies also allow our site to remember your previous action within the same browsing session.
  • Functionality Cookies: These Cookies allow our site to remember choices you make when you visit our site in order to provide enhanced, more personalized features to you.
  • Social network cookies: These cookies make it possible to display or share our content with other people, particularly on social networks such as Facebook, Twitter, LinkedIn, etc. Even if you do not use these share buttons or applications, it is possible that social networks will follow your navigation if your account or session is activated on your computer at that time.
  • Analytical Cookies: These Cookies are used by us or third-party service providers to analyze how our sites are used and how they are performing. We use Cookies from [Google Analytics] and [Ptengine] to obtain web analytics data. [Google Analytics] and [Ptengine] collect information about your interaction with our site including information on the pages you visit and how long you are on our Site.
  • Statistical cookies: These cookies make it possible to establish statistics and volumes of frequentation and use of the various elements making up our site and application (sections and content visited, routes, visit times), enabling us to improve the interest and ergonomics of our services.
  • Advertising cookies: These are cookies used to present you with advertisements or to send you information adapted to your areas of interest on the site and the application outside of them during your browsing on the Internet. In particular, they are used to limit the number of times you see an advertisement and to help measure the effectiveness of an advertising campaign. These cookies depend mainly on advertising agencies and we do not always control their use.

 

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en.

 

Ptengine

Ptengine is a web analytics service offered by Ptmind. Ptengine gathers information about websites use by means of cookies to help us track and optimize websites analytics and visitor actions. You can view the privacy policy of this service provider at: http://www.ptengine.com/privacy.

 

How to block the use of Cookies:

Basically, there are two ways to refuse the use of Cookies.

At the time of your first visit to our Site, your consent to the use of your data by cookies will be requested via an information banner that will be displayed visibly at the bottom of the page.

Thanks to the “Accept All” and “Refuse All” buttons, you will be able to accept or refuse in a global manner so that we can deposit cookies on your computer or device (cookies linked to operations relating to targeted advertising, certain audience measurement cookies, cookies from social networks generated in particular by their share buttons when they collect personal data). Nevertheless, a third button “Personalize” present on this banner, will allow you to obtain the details of the categories of cookies used and thus choose to consent, or not, by purpose.

However, if you wish to refuse the use of any and all kind of Cookies on any website, you can also do so by changing your browser settings to block the use of Cookies.

Each web browser offers different ways of configuring the management of cookies. Generally speaking, these are described in the help menu of each browser.

Firefox: https://support.mozilla.org/fr/kb/cookies-informations-sites-enregistrent

Click on the menu button and select “Options”.
Select the “Privacy” panel.
Set the “Retention Rules” menu to “Use custom settings for history”.
Uncheck the “Accept Cookies” box.
Any changes you have made will be automatically saved.

Internet Explorer: https://support.microsoft.com/en-us/products/windows?os=windows-7

Click on the Tools button, then click on “Internet Options”.
Click on the “Privacy” tab, then under “Settings”, move the slider up to block all cookies or down to allow all cookies, then click OK.

Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr

Select the Chrome menu icon.
Select “Settings”.
At the bottom of the page, select “Show Advanced Settings”.
In the “Privacy” section, select “Content Settings”.
Select “Prohibit all sites from storing data”.
Select OK.

Safari: https://www.apple.com/legal/privacy/fr-ww/cookies/

Click on “Settings” > “Safari” > “Privacy” > “Cookies and website data”.
Then select “always block”.

Please note that if you block the use of Cookies by such browser setting, you may not be able to use or view all or some parts of website including our site.
Alternatively, if you wish to block the use of Analytical Cookies and/or Advertising and Retargeting Cookies, please access to the following URL to suspend the use of such Cookies.

 

Google Analytics Cookies Opt-Out

Description of cookies and their purpose:

  • Google Analytics _ga;
  • Google Analytics _gid. These cookies are used to distinguish users. [https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage];
  • Google Analytics _gat. These cookies are used to reduce the number of requests. However, if Google Analytics is deployed via Google Tag Manager, then these cookies will be named: _dc_gtm_. [https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage].

Google will use this information on our behalf in order to analyze your use of the website, to compile reports on website activity and to provide us with additional services related to the use of the website and the use of the Internet in general. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can refuse the use of the data created by these cookies in connection with the use of our website (in particular your IP address) as well as the processing of this data by Google, by downloading and installing the plug-in available on your browser under the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB.

 

Contact Details

If you have any other questions or comments about our Cookie Policy, please contact our Data Protection Officer:

Last update: December 20th, 2020